Canitcash support

At Canitcash, we take pride in being upfront, transparent, and trustworthy. Since 2018, we’ve been a Google-verified, reliable platform for safely selling used electronics online. We’re also a BBB-accredited business, reflecting our long-standing commitment to honest, dependable service.

“Where is the best place to sell my laptop?”

We get this question a lot! At Canitcash, we do things differently to make selling your laptop online as easy and hassle-free as possible. Here’s what sets us apart:

• No creating online ads
• No fees
• No meeting strangers
• Multiple payment options

Yes! We absolutely buy used and even broken devices. We understand that electronics may have wear, tear, or broken parts, and that’s okay! However, we do require that the device is still functional.

To ensure you receive the most accurate quote, please describe your device’s condition honestly when selling to Canitcash. This helps us provide the best estimate before our team inspects your item.

Yes! As part of our 100% free service, we factory reset every device to its default settings during our inspection process. This ensures that all personal data is removed before resale or recycling.

At Canitcash, we believe in eco-friendly and responsible recycling. Sustainability is a core part of our business, and we’re always looking for better ways to reduce electronic waste.

• First, we try to give your device a second life by reselling it through trusted eCommerce platforms.
• If resale isn’t possible, we carefully disassemble the device and salvage usable components for reuse.
• Any remaining materials are sorted and responsibly recycled, ensuring minimal environmental impact.

By choosing Canitcash, you’re not just selling your used electronics—you’re also helping to reduce e-waste and promote sustainability.

We update our prices daily to ensure you get the best value for your used electronics. Our pricing is based on real-time market trends, competitor analysis, and current resale demand.

If there’s ever an error in our pricing, don’t worry—we’ll return your device free of charge, no questions asked.

Don’t have a printer? No problem! If you need a shipping label mailed to you, just send us a quick message after placing your order, and we’ll get one sent out ASAP—free of charge.

Locate your laptop model

Need help identifying your laptop model? Click the link above to quickly locate your device and get an accurate quote.

Yes, we ask that you remove any skins, decals, or stickers and clean off any residue before shipping your device.

If a device is received with these cosmetic defects, it will be graded as at least “Fair” condition, which may affect your final offer. To ensure you get the highest cash value, we strongly recommend removing them before sending your device.

Our website is available 24/7, so you can place orders anytime at your convenience.

Our office hours are Monday to Friday, 9 AM – 4 PM (Eastern Time). If you have any questions, our support team will respond within one business day.

Please note that we do not operate on weekends.

The fastest way to locate your device is by using the search bar at the top of our homepage.

• If you know your device’s brand and model, simply type it in, and a list of matching devices will appear. Select your device to proceed.
• Can’t find the exact model? No problem! Send us an email, and we’ll be happy to assist.

Not sure what to search for?

1. From our homepage, select the category of the item you’re selling (laptop, tablet, etc.).
2. Choose the brand on the first page.
3. Use the drop-down menu on the next page to find your model.
4. Need help locating your model number? Locate your laptop model here!

Once you’ve selected the correct device, fill out the next page as accurately as possible to receive the most accurate trade-in value. We stress accuracy, so be sure to review our trade-in condition guide for tips on grading your device properly.

No, we do not charge any fees—our service is completely free.

However, please note that certain payment methods, such as PayPal, may have their own processing fees. These fees are set by the payment provider, and we have no control over them.

Not sure of your model? Use our guide here to FIND YOUR LAPTOP MODEL quickly. 

We strive to complete all inspections within one business day after your device has been processed by our team.

Please note:

• This timeline begins when our team opens and receives your device, not from the moment it is delivered.
• We process orders in the order they are received and appreciate your patience.
• We do not operate on weekends, so orders received late in the week may take extra time.

We know that when you sell a laptop or other device online, you want to track every step of the process. That’s why we provide a dedicated members area where you can:

• View all your orders in one place.
• Track your order status from start to finish.
• Message our inspection team directly with any questions.

You’ll gain access to this section as soon as you create an order. If you have any questions, please use the members area to reach out to us—we’re here to help!

No, paperwork is not required. Everything we need to identify and process your package is included on the shipping label.

However, please ensure your order number is clearly visible when placing the label on your package. If you’d like to include paperwork, you’re welcome to do so, but it is not necessary.

To ensure the best trade-in value, please include the following accessories (if available):

Laptops:

• Power adapter
• Battery
• Original accessories (e.g., stylus pen, docking keyboard)

Tablets:

• Power adapter
• Original accessories (e.g., stylus pen, docking keyboard)

Desktops:

• Power cable
• Mouse
• Keyboard

Phones:

• Power cord & plug-in adapter
• Original accessories (e.g., stylus pen)

Gaming Consoles:

• Power cord & power brick
• Controllers (included at the time of purchase)

Smartwatches:

• Power adapter

All-in-One Computers:

• Power adapter
• Keyboard
• Mouse

When you submit an order, you’ll be asked to describe your device’s condition and list any defects. Please enter this information as accurately as possible. For help inspecting your device, check out our Things to Do Before Selling Your Laptop page.

If we receive a device that differs from the listed condition, we’ll always contact you first. You will have the final decision to either:

1. Accept the adjusted offer
2. Have your device returned for free

If our offer isn’t the right fit, we’ll return your device to you at no charge.

No, we do not offer custom quotes or additional payments for upgraded hardware at this time. Our pricing is constantly updated to ensure you receive the best possible value for your laptop based on current market trends.

To prevent damage during shipping, please wrap your device securely in protective film and bubble wrap before placing it in the box. Proper packaging ensures your device arrives safely for inspection.

Once you create an order, you’ll receive a free UPS shipping label. Follow these steps to ensure safe shipping:

1. Find a sturdy box with a certification stamp for proper protection (we do not provide shipping boxes).
2. Package your device securely, using protective materials like bubble wrap.
3. Apply the free UPS shipping label and drop off your package at any UPS drop-off location of your choice.

No, we do not supply boxes or packing materials. However, we provide a free UPS shipping label for you to attach to your own packaging.

For the best protection and to qualify for UPS’s default shipping insurance, please use a sturdy box with a certification stamp. Proper packaging also helps ensure a faster payout for your device.

Once you place an order, you’ll receive a free UPS shipping label, which you can access:

• Immediately after placing your order
• Via email
• In your online members area on our website

You can print your label anytime at your convenience.

All packages shipped via UPS are insured up to the $100 default coverage.

To qualify for UPS’s default insurance, please:

• Use a sturdy box with a certification stamp
• Securely package your device with plenty of protective materials

If you require additional insurance, you are welcome to use your own shipping label at your own cost.

UPS is our official shipping provider. All orders include a free UPS shipping label for your convenience.

You can drop off your package at any UPS location or schedule a paid UPS pickup for added convenience.

Absolutely! Our system is designed to make selling multiple devices easy.

• Ensure each device has its own order before shipping.
• You can package multiple devices together in one box.
• If you need multiple shipping labels, please place one order at a time.
  • Important:
    • Each package must have its own unique label.
    • Do not reuse the same label on multiple boxes — this will cause delays or prevent delivery.
    • If you need an additional label, please make a new order for that item.

Yes, each UPS shipping label includes an estimated weight. However, if your package is heavier or lighter, UPS will automatically adjust it at no cost to you.

No, we do not offer a free UPS pickup option at this time. However, you can schedule a paid UPS pickup for added convenience.

At Canitcash, we take pride in being upfront, transparent, and trustworthy. Since 2018, we’ve been a Google-verified, reliable platform for safely selling used electronics online. We’re also a BBB-accredited business, reflecting our long-standing commitment to honest, dependable service.

“Where is the best place to sell my laptop?”

We get this question a lot! At Canitcash, we do things differently to make selling your laptop online as easy and hassle-free as possible. Here’s what sets us apart:

• No creating online ads
• No fees
• No meeting strangers
• Multiple payment options

Yes! We absolutely buy used and even broken devices. We understand that electronics may have wear, tear, or broken parts, and that’s okay! However, we do require that the device is still functional.

To ensure you receive the most accurate quote, please describe your device’s condition honestly when selling to Canitcash. This helps us provide the best estimate before our team inspects your item.

Yes! As part of our 100% free service, we factory reset every device to its default settings during our inspection process. This ensures that all personal data is removed before resale or recycling.

At Canitcash, we believe in eco-friendly and responsible recycling. Sustainability is a core part of our business, and we’re always looking for better ways to reduce electronic waste.

• First, we try to give your device a second life by reselling it through trusted eCommerce platforms.
• If resale isn’t possible, we carefully disassemble the device and salvage usable components for reuse.
• Any remaining materials are sorted and responsibly recycled, ensuring minimal environmental impact.

By choosing Canitcash, you’re not just selling your used electronics—you’re also helping to reduce e-waste and promote sustainability.

We update our prices daily to ensure you get the best value for your used electronics. Our pricing is based on real-time market trends, competitor analysis, and current resale demand.

If there’s ever an error in our pricing, don’t worry—we’ll return your device free of charge, no questions asked.

Don’t have a printer? No problem! If you need a shipping label mailed to you, just send us a quick message after placing your order, and we’ll get one sent out ASAP—free of charge.

Locate your laptop model

Need help identifying your laptop model? Click the link above to quickly locate your device and get an accurate quote.

Yes, we ask that you remove any skins, decals, or stickers and clean off any residue before shipping your device.

If a device is received with these cosmetic defects, it will be graded as at least “Fair” condition, which may affect your final offer. To ensure you get the highest cash value, we strongly recommend removing them before sending your device.

Our website is available 24/7, so you can place orders anytime at your convenience.

Our office hours are Monday to Friday, 9 AM – 4 PM (Eastern Time). If you have any questions, our support team will respond within one business day.

Please note that we do not operate on weekends.

The fastest way to locate your device is by using the search bar at the top of our homepage.

• If you know your device’s brand and model, simply type it in, and a list of matching devices will appear. Select your device to proceed.
• Can’t find the exact model? No problem! Send us an email, and we’ll be happy to assist.

Not sure what to search for?

1. From our homepage, select the category of the item you’re selling (laptop, tablet, etc.).
2. Choose the brand on the first page.
3. Use the drop-down menu on the next page to find your model.
4. Need help locating your model number? Locate your laptop model here!

Once you’ve selected the correct device, fill out the next page as accurately as possible to receive the most accurate trade-in value. We stress accuracy, so be sure to review our trade-in condition guide for tips on grading your device properly.

No, we do not charge any fees—our service is completely free.

However, please note that certain payment methods, such as PayPal, may have their own processing fees. These fees are set by the payment provider, and we have no control over them.

Not sure of your model? Use our guide here to FIND YOUR LAPTOP MODEL quickly. 

We strive to complete all inspections within one business day after your device has been processed by our team.

Please note:

• This timeline begins when our team opens and receives your device, not from the moment it is delivered.
• We process orders in the order they are received and appreciate your patience.
• We do not operate on weekends, so orders received late in the week may take extra time.

We know that when you sell a laptop or other device online, you want to track every step of the process. That’s why we provide a dedicated members area where you can:

• View all your orders in one place.
• Track your order status from start to finish.
• Message our inspection team directly with any questions.

You’ll gain access to this section as soon as you create an order. If you have any questions, please use the members area to reach out to us—we’re here to help!

No, paperwork is not required. Everything we need to identify and process your package is included on the shipping label.

However, please ensure your order number is clearly visible when placing the label on your package. If you’d like to include paperwork, you’re welcome to do so, but it is not necessary.

To ensure the best trade-in value, please include the following accessories (if available):

Laptops:

• Power adapter
• Battery
• Original accessories (e.g., stylus pen, docking keyboard)

Tablets:

• Power adapter
• Original accessories (e.g., stylus pen, docking keyboard)

Desktops:

• Power cable
• Mouse
• Keyboard

Phones:

• Power cord & plug-in adapter
• Original accessories (e.g., stylus pen)

Gaming Consoles:

• Power cord & power brick
• Controllers (included at the time of purchase)

Smartwatches:

• Power adapter

All-in-One Computers:

• Power adapter
• Keyboard
• Mouse

When you submit an order, you’ll be asked to describe your device’s condition and list any defects. Please enter this information as accurately as possible. For help inspecting your device, check out our Things to Do Before Selling Your Laptop page.

If we receive a device that differs from the listed condition, we’ll always contact you first. You will have the final decision to either:

1. Accept the adjusted offer
2. Have your device returned for free

If our offer isn’t the right fit, we’ll return your device to you at no charge.

No, we do not offer custom quotes or additional payments for upgraded hardware at this time. Our pricing is constantly updated to ensure you receive the best possible value for your laptop based on current market trends.

To prevent damage during shipping, please wrap your device securely in protective film and bubble wrap before placing it in the box. Proper packaging ensures your device arrives safely for inspection.

Once you create an order, you’ll receive a free UPS shipping label. Follow these steps to ensure safe shipping:

1. Find a sturdy box with a certification stamp for proper protection (we do not provide shipping boxes).
2. Package your device securely, using protective materials like bubble wrap.
3. Apply the free UPS shipping label and drop off your package at any UPS drop-off location of your choice.

No, we do not supply boxes or packing materials. However, we provide a free UPS shipping label for you to attach to your own packaging.

For the best protection and to qualify for UPS’s default shipping insurance, please use a sturdy box with a certification stamp. Proper packaging also helps ensure a faster payout for your device.

Once you place an order, you’ll receive a free UPS shipping label, which you can access:

• Immediately after placing your order
• Via email
• In your online members area on our website

You can print your label anytime at your convenience.

All packages shipped via UPS are insured up to the $100 default coverage.

To qualify for UPS’s default insurance, please:

• Use a sturdy box with a certification stamp
• Securely package your device with plenty of protective materials

If you require additional insurance, you are welcome to use your own shipping label at your own cost.

UPS is our official shipping provider. All orders include a free UPS shipping label for your convenience.

You can drop off your package at any UPS location or schedule a paid UPS pickup for added convenience.

Absolutely! Our system is designed to make selling multiple devices easy.

• Ensure each device has its own order before shipping.
• You can package multiple devices together in one box.
• If you need multiple shipping labels, please place one order at a time.
  • Important:
    • Each package must have its own unique label.
    • Do not reuse the same label on multiple boxes — this will cause delays or prevent delivery.
    • If you need an additional label, please make a new order for that item.

Yes, each UPS shipping label includes an estimated weight. However, if your package is heavier or lighter, UPS will automatically adjust it at no cost to you.

No, we do not offer a free UPS pickup option at this time. However, you can schedule a paid UPS pickup for added convenience.